The CRA tax scam appears to have stopped - at least for now.

Raid on call centre in India puts brakes on CRA tax scam

Experts are wondering if the scheme is permanently stopped, or if it will resume again when the heat dies down.

A raid on a call centre near Mumbai, India appears to have put a halt—at least temporarily—to the Canada Revenue Agency (CRA) scam that has bilked hundreds of Canadians out of millions of dollars.

On October 5 police in India arrested 70 people at the call centre, and brought more people in for questioning, in connection with complaints about a similar scam in the United States where people were phoned and told they owed money to the Internal Revenue Service (IRS), the American equivalent of the CRA.

“Both scams were pretty much identical,” says Evan Kelly, senior communications adviser for the Better Business Bureau (BBB) serving Mainland BC. Callers were informed of tax money supposedly owed, and threatened with arrest, fines, or deportation unless they paid the outstanding amount, usually by a prepaid Visa card or wire transfer.

A variation of the scam informed people that they were owed a refund, with the caller asking for personal information which could later be used for identity theft.

“I thought it was great for the IRS,” says Kelly, of hearing about the raid in India. “And I wondered if it would have an impact on the CRA scam.”

Numbers from the Canadian Anti-Fraud Centre show that it did. During the week of October 3 to 9, the centre received 358 complaints about the scam. In the week following the bust in India, the number of complaints dropped to 25.

“On first inspection it looks like having a dramatic impact, but I don’t know if this will lead to a long term decrease in the calls,” says Kelly. “Does one call centre affect everybody here, or have other call centres decided to lie low for a while? It’s difficult to say how widespread it is.”

The CRA scam took the top spot in last year’s BBB National Top 10 Scams list, and Kelly says they will be tracking the number of complaints about it over the next couple of months.

The BBB reminds people that the CRA does not send out robocalls, does not demand wire transfers or prepaid credit cards, and will never ask for personal information over the phone or online.

Although many people were suspicious enough not to fall for the scam, the calls were persistent and often threatening. Kelly urges anyone who gets such a call, or who has been scammed, to record their experience at the BBB’s Scam Tracker site (bbb.org/scamtracker). “You don’t have to have lost money; just record your experience.”

It is estimated that only five per cent of those who have been scammed report the matter, either to the BBB, the Canadian Anti-Fraud Centre, or the police, often because the victim is too embarrassed to say anything. “It’s one of our biggest problems,” says Kelly.

“There’s nothing to be ashamed of. The best and brightest of us get scammed. But the more aware people are of the scams around them, the less likely they are to fall for them.”

 

Just Posted

Site C dam goes ahead, cost estimate now up to $10.7 billion

Premier John Horgan says Christy Clark left him no other choice

Ucluelet irked as Tofino spurns Pacific Rim Visitors Centre

“This council really hoped that we were going to try to foster some new relationships.”

Tofino honours longtime volunteer

Notes from Nov. 28 council meeting.

Jamie’s Whaling Station gives big to local non-profits

Over $80,000 in visitor fees donated back to community.

VIDEO: New series takes in-depth look at sexual harassment in B.C.

Black Press takes a hard look at sexual harassment in B.C.

Horgan says pot smokers may face same outdoor rules as cigarette smokers

B.C. is developing its rules on recreational marijuana

Truck driver volunteers to take dog lost in B.C. back home to Alberta

Frankie, a pit bull service dog, was found wandering in the Lower Mainland

Ladysmith woman who jumped from ferry meets rescuers

A local artist who survived five hours in the frigid waters of… Continue reading

B.C. teacher suspended after explicit images projected to class

Jeffrey Rohin Muthanna had been viewing porn on a school laptop for two years

Behest of the West: Multiplex survey results could question our dream

Results of survey spread throughout Tofino and Ucluelet expected to be released Wednesday.

Man who pledged to give B.C. hockey team millions charged with fraud

Mike Gould has since repaid $8,000 he allegedly owed Cranbrook restaurant, owner says

Strong economy fuels housing sales in B.C.: report

Economist says demand for houses is being supported by a large number of millennials entering the market

Tequila, hammers and knives: what not to bring on an airplane

Vancouver International Airport staff provide tips on travelling during the holidays

Most Read