E-Comm dispatchers saw an increase in phone calls due to the snow. (Black Press Media File)

Vancouver Island dispatchers see rise in 911 calls due to snowfall

A 10 per cent increase was seen overnight, with more throughout the day

Snow isn’t a common occurrence on southern Vancouver Island, and the sight has caused many people to reach out to emergency responders.

E-Comm, which runs the South Island 9-1-1/Police Dispatch Centre out of Saanich, said that when snow started falling on Sunday night there was a jump in calls.

“We saw more than 30 extra 911 calls, a 10 per cent increase, compared to a regular Sunday,” said Jasmine Bradley, corporate communications manager. “We’re seeing lots of calls come through in the morning for MVIs [motor vehicle incidents] and downed power lines.”

ALSO READ: Snowstorm 2020 – Here’s what you need to know to get around Greater Victoria today

A total of 84 calls came in Monday morning, compared to an average of 74.

While reporting car crashes or downed power lines is important, Bradley said some extra calls were coming in that weren’t really emergencies.

“We’ve had a few people calling in asking for updates on road conditions, or to find out if a street has been plowed,” Bradley said. “Those kinds of calls can’t come through 911; they need to call their local municipalities… we need to keep the lines clear for real emergencies.”

For the most up-to-date road conditions on highways visit drivebc.ca.

nicole.crescenzi@vicnews.com

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Winter hits Tofino and Ucluelet with snow and power outages

Ucluelet’s new public works foreman tackles town’s first snowfall first day on the job.

UPDATED: Itska back in owner’s arms after Oak Bay man returns dog taken from Tofino

Shannon Boothman expects to be reunited with Itska on Sunday

Tofino and Ucluelet’s Top 10 sports and arts stories of 2019

Revisiting the Coast’s best sports and arts newsmakers of the past year.

Rent-It Centre takes over curbside collection contract in Tofino and Ucluelet

Rent It Centre’s bid was $25,865 lower than the only other bidder, SonBird Refuse and Recycling.

VIDEO: Bobcat infiltrates Shuswap couple’s coop, feasts on fowl

Police officers credited for attempting to assist with animal’s extraction

Prince Harry reunites with Meghan and Archie in Victoria

Buckingham Palace said Tuesday it would not comment on private matters

Skier dies at Fernie Alpine Resort

It’s the second person to die in a tree well at a ski resort in B.C. in the past week.

Put away the shovels, week of rain ahead for Vancouver Island

Environment Canada calling for wet weather until Sunday

Power lines cut as thieves strike Vancouver Island veterinary hospital

‘Thankfully there weren’t any animals or staff in the clinic when this happened’

VIDEO: B.C. mom shares ‘insane’ experience of viral dinosaur video

Tabitha Cooper filmed her costumed sons meeting their grandma at the Victoria International Airport

Vancouver Island home to one of Canada’s largest private skateboard collections

Eric Pinto owns hundreds of boards, spanning multiple decades

ICBC to bring in ranking system for collision, glass repair shops

Change comes after the much-maligned auto insurer has faced criticism for sky-high premiums

Most Read